televox.com

A deeper dive into televox.com

Common questions asked about televox.com

1. What is Televox and what services/products do they provide?

Televox is a trusted leader in enhanced digital patient engagement. They provide an omnichannel patient engagement platform that helps healthcare facilities, pharmaceutical organizations, and life sciences companies communicate with patients. Their services/products include enhancing patient experience, streamlining operations, and generating revenue through meaningful interactions, automated workflows, and revenue-generating interactions.

2. How can Televox enhance patient experience?

Televox enhances patient experience by promoting better care outcomes through meaningful, omnichannel interactions. They activate and engage patients from scheduling to intake, appointment, and beyond. By providing seamless communication touchpoints, Televox ensures that patients receive the necessary care and support throughout their healthcare journey.

3. How does Televox streamline operations?

Televox streamlines operations by offering end-to-end, automated workflows. This eliminates the manual burden associated with reaching patients and managing communication touchpoints. By automating these processes, healthcare facilities, pharmaceutical organizations, and life sciences companies can optimize their operations and focus on providing quality care to their patients.

4. Can Televox help generate revenue?

Yes, Televox can help generate revenue. By transforming patient outreach without adding to staff workload, healthcare facilities, pharmaceutical organizations, and life sciences companies can drive revenue-generating interactions. Televox's platform enables organizations to efficiently communicate with patients, promote services, and generate revenue through targeted and personalized interactions.

5. How does Televox ensure trust and care continuity?

Televox ensures trust and care continuity by providing enhanced digital patient engagement solutions. By communicating with patients before, during, after, and between visits, Televox helps build trust and preserve care continuity. Patients feel supported and engaged throughout their healthcare journey, leading to better care outcomes and a positive patient experience.

Some reasons to choose televox.com

Enhance Patient Experience

Meaningful, omnichannel interactions activate and engage patients from scheduling to intake, appointment and beyond, promoting better care outcomes.

Streamline Operations

End-to-end, automated workflows eliminate the manual burden associated with reaching patients and managing communication touchpoints.

Generate Revenue

By transforming patient outreach without adding to staff workload, healthcare facilities, pharmaceutical organizations, and life sciences companies can drive revenue-generating interactions.

Powered by Experience, Proven at Scale

With over 30 years of experience, the company has supported leading healthcare facilities, pharmaceutical organizations, and life sciences companies in enhancing patient engagement.

Meet the televox.com Team

👤Kamal Anand

Position: Chief Product Officer Kamal Anand is Chief Product Officer at Televox, specializing in building mission-critical technology products for enterprise organizations, leveraging extensive expertise to innovate and enhance product offerings.

👤Nathalie Lucero

Position: Chief Operating Officer Nathalie Lucero, Chief Operating Officer at Televox, joined West in 2019 and has been pivotal in supporting the Televox division since 2020, driving operational excellence and efficiency.

👤Donna Robinson

Position: Chief Commercial Officer Donna Robinson, with over 20 years in healthcare, is the Chief Commercial Officer at TeleVox, leading the company's growth strategy and expanding its market presence.

👤Joseph Pisciotta

Position: Chief Financial Officer Joseph Pisciotta, Chief Financial Officer at TeleVox, oversees all finance functions, bringing four years of experience from its parent company, West Corporation, to ensure financial stability.

👤Juan Rosero

Position: Chief Information Officer Juan Rosero, Chief Information Officer at Televox, has a distinguished career in senior leadership roles, driving technological innovation and information management strategies.

👤Rick King

Position: Head of Human Resources Rick King, head of human resources at TeleVox, joined West in 2018 as head of talent, enhancing HR strategies and fostering a supportive work environment.