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The Hearing Company is part of the Scrivens Optical Group, which first started retailing hearing aids in the 1950s.

The Hearing Company are one of the UK's leading High Street retailers of hearing aids providing hearing tests and hearing aids from over 400 outlets nationwide including Scrivens Opticians and Ronald Brown Opticians. Our hearing aids can also be found in many independent outlets, a number of independent NHS Primary Care Trusts as well as health and mobility centres up adn down the country.

With Private hearing care from The Hearing Company customers can get the they need straight away, with no waiting lists or restrictions on the type of hearing aid they are able to receive.

"With over 50 years' experience in hearing care, you couldn't be in better hands."

Our years of experience have allowed us to develop a system of high quality professional hearing care to ensure we can meet the exact needs of our customers we fully understand how daunting it can be for people facing up to hearing loss.

We conduct ongoing training and development programme for our staff to ensure their skills remain at the highest level at all times. All our services are carried out by qualified Hearing Aid Dispensers, who are members of the British Society of Hearing Aid Audiologists or registered with the Hearing Aid Council.

Map Location FAQ

I’ve chosen a frame and branch but have decided on a different branch, what do i do?

contact us on as soon as you can. we値l arrange for a frame to be sent to the new branch. once it痴 there, we値l get in touch and let you know.

If i can’t get into the branch for any reason, how long will you keep my frames?

we値l keep your frames for one week following receipt at the branch. if we have not heard from you, the frame will be returned and we will refund your debit/credit card.

What if i change my mind before the frames arrive at the branch?

that痴 not a problem. email us at and confirm that you壇 like to cancel your order. we値l then arrange for your debit/credit card to be refunded.

Can i buy just the frames?

no, we can only supply these frames when purchased as a complete pair of glasses.

How long does it take for the frames to get to the branch i’ve chosen?

we will aim to get your frame to your chosen branch within two to three working days. we will contact you as soon as they arrive so please wait for us to get in touch. if you have arranged an eye test as well as reserve a frame, we値l make sure your frame is at the branch on your eye test appointment date.

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published on 16 December 2019 by
telephone Telephone
0800626427  UK phone number

address  Company address
8 The Arcade
Market Place East
Ripon HG4 1BP
United Kingdom
terms / privacy policy Key pages found
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29 April 2020
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0.53 seconds
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3rd party reviews  3rd party review websites
Average score of 5 from 3 reviews

"The staff are very good, I have been using Scrivens since they first started in Ripon, I think they took over from Leadbeater and peters, It can be trying when I need glasses 24/7, they have helped make the problem easier to work with."
star star star star star

"A great, professional and thorough check-up. "
star star star star star

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