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Wide Fit Shoes

Wider Fit Shoes Ltd is the mail order arm of DB Shoes Ltd, a long established UK manufacturer of wide fitting footwear since 1920. We are based in the same building as the factory at Irchester Road, Rushden, Northamptonshire.

A deeper dive into

Common questions asked about

1. What is the return policy for purchases made on

Our return policy allows you to return any unworn shoes within 30 days of purchase for a full refund or exchange. Simply contact our customer services team to initiate the return process. Please note that the shoes must be in their original condition and packaging to be eligible for a refund.

2. Are the shoes on suitable for individuals with specific foot conditions?

Yes, our shoes are specifically designed to accommodate various foot conditions such as bunions, wide feet, and swollen feet. We offer a wide range of styles and sizes to ensure a comfortable fit for everyone. If you have any specific concerns or requirements, our shoe fitting experts at our Irchester Road Shoe Fitting Centre can provide personalized advice and assistance.

3. Can I order shoes from if I live outside the UK?

Yes, we offer international shipping to many countries. During the checkout process, you can select your country for shipping options and costs. Please note that additional customs fees and import duties may apply, and the customer is responsible for covering these charges.

4. How do I determine the correct shoe size when ordering online?

We provide a comprehensive size guide on our website to help you determine the correct shoe size. You can measure your feet at home using our guide and compare the measurements to our size chart. Additionally, our customer services team is available to assist you with any sizing queries or concerns.

5. Can I book a shoe fitting appointment at the Irchester Road Shoe Fitting Centre?

Yes, you can book a shoe fitting appointment at our Irchester Road Shoe Fitting Centre. Appointments are available from Monday to Friday between 10AM and 4:30PM. Please call 01933 311077 to schedule an appointment. During the national lockdown, the fitting centre remains open for appointments. However, please note that the fitting centre may be temporarily closed during certain periods, so it is advisable to call ahead.

Some reasons to choose

Wide range of shoe sizes available

The company offers a wide range of shoe sizes, catering to customers with different foot sizes. This ensures that customers can find the perfect fit for their feet, regardless of whether they have smaller or larger feet.

Specialist shoe fitting service

The company provides a specialist shoe fitting service at their Irchester Road Shoe Fitting Centre. Customers can make an appointment to have their feet measured and receive personalized advice on finding the right shoes for their specific needs.

Mail order customer services

The company offers mail order customer services, allowing customers to conveniently shop for shoes from the comfort of their own homes. This service provides flexibility and convenience for those who may not be able to visit a physical store.

Open during national lockdown

Despite the national lockdown, the Irchester Road Shoe Fitting Centre remains open by appointment only. This demonstrates the company's commitment to serving their customers and ensuring they have access to their shoe fitting services, even during challenging times.

Wide Fit Shoes

The company specializes in wide fit shoes, catering to individuals with wider feet. This focus on providing shoes that are comfortable and properly fitting for wider feet sets them apart from other shoe retailers and ensures customer satisfaction.
telephone Telephone
01933311077  UK phone number
UK (Rushden, Northamptonshire) based business - established since 1920 - providing wide fitting footwear. Website includes e-commerce facilities, delivery and returns information, testimonials, terms and conditions, FAQs, articles, shoe fitting advice, full contact details including company registration and VAT numbers. reviewer
signals of trust found Signals of trust found on website
  • Testimonials found
  • Full company contact address and
    phone number found
  • Delivery information found
  • Returns policy found
  • Terms and conditions found
  • Company registration number found
  • Company VAT number found
  • SSL Website secured by SSL certificate
Information on how we determine signs of trust
address  Company address
Irchester Road 19-21
NN10 9XF
United Kingdom
page views  Profile page views
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13 April 2024
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2.4 seconds
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3rd party reviews  3rd party review websites
Average score of 4 from 10 reviews

"Brilliant customer service. Very helpful and well trained. Order arrived within 2 days. EXCELLENT. Shoes very comfortable and far superior to high street stores. Would highly recommend."
star star star star star

"Brilliant customer service. Delivered order on time, unfortunately the boots i had ordered didn't fit, so i returned them for a different style, which i then received within a week. The new shoes we're good quality, and i am very pleased with them."
star star star star star

"The shoes I got were delivered on time but they chafed so bad on my right foot, they drew blood the first time I wore them. However, Wider Fit Shoes were good enough to give me a refund."
star star star star

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