Premier Healthcare & Hygiene

A deeper dive into premierhh.co.uk

Common questions asked about www.premierhh.co.uk

1. How do I enable cookies on my browser?

To enable cookies on your browser, you can follow these steps:

1. Open your browser's settings or preferences.

2. Look for the privacy or security settings.

3. Find the option to enable cookies and toggle it on.

4. Save your changes and refresh the webpage.

By enabling cookies, you will be able to use the store correctly and access all its features.

2. What payment methods are accepted?

We accept various payment methods, including:

- Credit and debit cards (Visa, Mastercard, American Express)

- PayPal

- Bank transfers

- Cheques (subject to approval)

During the checkout process, you will be able to choose your preferred payment method.

3. How long does shipping take?

Shipping times may vary depending on your location and the items you have ordered. Typically, we aim to dispatch orders within 1-2 business days.

For UK customers, standard shipping usually takes 2-3 business days, while express shipping can take 1-2 business days.

International shipping times may vary and can range from 5-10 business days.

4. What is your return policy?

We have a 30-day return policy for most items. If you are not satisfied with your purchase, you can return it within 30 days of receiving it for a refund or exchange.

However, please note that certain items, such as hygiene products, may not be eligible for return due to health and safety reasons.

For more information on our return policy and the process for returning an item, please refer to our Returns page on the website.

5. Can I track my order?

Yes, you can track your order by logging into your account on our website. Once your order has been dispatched, you will receive a tracking number via email.

Simply enter the tracking number on our Order Tracking page to see the status and location of your package.

If you have any issues or need further assistance with tracking your order, please contact our customer support team.