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Mobility Smart

When you are looking for and comparing mobility aids or disability aids, you need to know that the choice in front of you represents great value and uncompromising quality. At Mobility Smart, as our name suggests, we appeal to the smarter shopper who expects competitive pricing, but not at the expense of quality or responsive after-sales support. We genuinely care about you as a visitor to our site and we aim to give you an experience that is more personal enabling you to make an informed choice from our best-in-class suppliers.

A deeper dive into

Common questions asked about

1. How can I qualify for VAT relief on my purchase?

To qualify for VAT relief on your purchase from Mobility Smart, you must have a long-term illness or disability. During the checkout process, you will be asked to self-certify your eligibility for VAT relief. Simply select the option that applies to you and complete the necessary information. Please note that it is important to provide accurate and honest information to comply with VAT regulations.

2. What is the return policy?

We offer a hassle-free return policy for our customers. If you are not satisfied with your purchase, you can return the item within 14 days of receipt for a refund or exchange. The item must be in its original condition and packaging. Please contact our customer service team to initiate the return process and receive further instructions. Please note that certain items, such as hygiene products, may not be eligible for return due to health and safety reasons.

3. How long does delivery take?

We aim to dispatch all orders within 1-2 working days. Delivery times may vary depending on your location and the shipping method chosen. Standard delivery within the UK usually takes 2-3 working days, while international delivery can take up to 10 working days. You will receive a tracking number once your order has been dispatched, allowing you to track the progress of your delivery.

4. Can I find spare parts for my mobility equipment?

Yes, we offer a wide range of spare parts for various mobility equipment. Our website has a dedicated 'Parts & Spares' section where you can search for the specific part you need. If you are unable to find the desired part, please contact our customer service team, and they will assist you in finding the appropriate spare part for your equipment.

5. Do you offer product demonstrations?

Yes, we have a showroom where you can view and test our products before making a purchase. Our showroom is located at [insert address]. We recommend contacting our customer service team to schedule an appointment and ensure that the desired product is available for demonstration. Additionally, our website provides detailed product descriptions, images, and customer reviews to help you make an informed decision.
telephone Telephone
+44800 567 7222  UK phone number
UK (Preston, Lancashire) based business - established in 2004 - providing mobility aids and other healthcare products for sale. Website includes e-commerce facilities, delivery and returns information (via terms and conditions), details of business premises (including photos), associations belonged to (including FSB), full contact details including company registration and VAT numbers. reviewer
signals of trust found Signals of trust found on website
  • Full company contact address and
    phone number found
  • Associations found
  • Delivery information found
  • Returns policy found
  • Terms and conditions found
  • Details of business premises
  • Company registration number found
  • Company VAT number found
  • Company established in 2004
  • SSL Website secured by SSL certificate
Information on how we determine signs of trust
address  Company address
Units 12-13
Creamery Industrial Estate Kenlis Road
United Kingdom
page views  Profile page views
Today (so far)
More page view stats
campany reg/vat   Company/VAT Reg. Nos
Company Reg No: 05251905
Company VAT No: 852034059
spider  Site last visited by us on...
1 April 2024
spider  Average page load time
0.1 seconds
90th percentile
campany reg/vat captures
Snapshots of may include domain name holding pages
2021    2021    2020   
3rd party reviews  3rd party review websites
Average score of 4 from 192 reviews

"Excellent service from the company. Batteries arrived the next day enabling my mum to get back upstairs! Many thanks"
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"So very pleased with my u0022steedu0022 it has made a big difference to my life, being able to walk and more especially being able to sit and rest when needed is fantastic."
star star star star star

"Arrived very quickly and was exactly what was needed. Excellent service"
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"We received exactly what was ordered and quickly. Thanks"
star star star star star

Read all reviews

social network presence  Social network presence
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