Mobility Aids, Scooters, Wheelchairs and Accessible Bathrooms - CareCo UK

A deeper dive into careco.co.uk

Common questions asked about www.careco.co.uk

1. What types of products does CareCo offer?

CareCo offers a wide range of products to assist individuals with mobility and daily living needs. Their product categories include bathroom aids, bedroom aids, living aids, incontinence products, powerchairs, mobility scooters, furniture, walking aids, and wheelchairs. Whether you need a mobility scooter to enhance your independence or a walking aid for added stability, CareCo has a variety of options to meet your specific requirements.

2. Are there showrooms where I can see the products in person?

Yes, CareCo has showrooms nationwide where you can view their products in person. Additionally, they have announced the opening of a new showroom in Hull on the 24th of November. Visiting a showroom allows you to try out different products, ask questions to knowledgeable staff, and make an informed decision about your purchase. You can find the nearest showroom location on their website or contact their customer service for assistance.

3. How can I request a brochure?

If you prefer to browse through a physical brochure, you can easily request one from CareCo. Simply click on the 'Request a brochure' link on their website and fill out the necessary details. The brochure will be sent to your provided address, allowing you to explore their product range at your convenience. This is particularly helpful if you prefer offline shopping or want to share the information with others who may not have access to the internet.

4. Can I sign up for discounts and exclusive offers?

Yes, CareCo offers a weekly discount code and exclusive offers to their customers. By signing up with your email address, you will receive these discounts, new product launches, and more directly to your inbox. This is a great way to stay updated on the latest deals and promotions. If you change your mind or no longer wish to receive these emails, you can easily unsubscribe at any time by following the instructions provided in the emails.

5. How can I contact CareCo for further assistance?

If you have any questions or need further assistance, you can contact CareCo by calling their customer service team until 6pm on 0333 015 5000. Their friendly and knowledgeable staff will be happy to help you with any queries you may have. Additionally, you can find a 'Contact' link on their website, which provides alternative methods of reaching out to them, such as through email or an online contact form.

Some reasons to choose careco.co.uk

Exemplary service and efficiency

We wanted to buy a new scooter mobility scooter for my wife (who has MS) because her existing scooter had been accidentally damaged and was beyond repair. We knew Care Co., having dealt with them for many years, so we visited the Romford showroom, which boasted a very wide variety of scooters to view and test. Two very helpful ladies served us, answered our queries and enabled us to make an informed choice. They offered to try and expedite delivery because my wife was unable to leave our house until the new scooter arrived. Exceeding our expectations, it was efficiently delivered just a couple of days later, and the straightforward assembly process took me just an hour. We are both delighted with the scooter, and by the friendly and very helpful service we received.

For us CareCo lives up to its name

We had identified 7 items to purchase online from your catalogue but they all seemed to be out of stock so my daughter phoned to query this. There was a very prompt reply to the phone call. A cheery female voice beautifully articulated enabled me to understand every word (so unusual). She explained about the warehouse fire and loss of stock and carefully checked each item's availability. She then offered alternatives and provided detailed information about each one. We were able to find suitable replacements and complete our purchase. The customer service representative's helpfulness and clear communication made the experience pleasant and satisfying.

Wide variety of scooters to view and test

The Romford showroom of Care Co. boasts a very wide variety of scooters available for customers to view and test. This allows potential buyers to physically experience the different models and determine which one suits their needs best. The availability of such a diverse range of scooters ensures that customers can make an informed choice and find the perfect mobility scooter for their specific requirements.

Efficient delivery and assembly process

After purchasing a new scooter from Care Co., the delivery process exceeded expectations. The scooter was efficiently delivered just a couple of days after the purchase, allowing the customer to start using it promptly. Additionally, the assembly process was straightforward and took only an hour. This quick and hassle-free delivery and assembly experience adds to the overall satisfaction of the customer.

Prompt and helpful customer service

When contacting Care Co. regarding the availability of items that appeared to be out of stock, the customer received a very prompt reply to their phone call. The customer service representative was not only quick to respond but also provided helpful information and alternatives. The representative's clear communication and willingness to assist made the customer's experience pleasant and ensured they were able to complete their purchase successfully.