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Look Fantastic
lookfantastic.com
Lookfantastic is a leading UK-based online beauty retailer, renowned for its extensive selection of over 660 premium brands, including Estée Lauder, ghd, MAC Cosmetics, and Sol de Janeiro. Established in 1996 and now part of THG plc, the company has expanded its global reach, shipping to more than 190 countries and attracting millions of monthly visitors.
The platform offers a wide array of products across skincare, haircare, makeup, and wellness categories. Notably, Lookfantastic provides curated beauty boxes starting at £13 per month, featuring a mix of full-size and deluxe sample products, often themed and including collaborations with top brands. Limited-edition offerings, such as the Trending Beauty Edit and the annual Beauty Egg, deliver exceptional value, bundling sought-after items at significantly reduced prices. In 2024, Lookfantastic expanded its presence by opening its first physical concept store in Altrincham, Cheshire, bringing a curated selection of 90 brands to an in-store experience that includes personalized beauty services. The retailer also runs seasonal promotions, including Black Friday sales with discounts up to 50% on popular products. With a commitment to customer satisfaction, Lookfantastic offers various perks such as free UK delivery on orders over £25, student discounts, and a loyalty program. Its user-friendly website and app enhance the shopping experience, making it a go-to destination for beauty enthusiasts seeking quality products and exclusive deals. A deeper dive into lookfantastic.comCommon questions asked about www.lookfantastic.com1. What is the return policy for products purchased on lookfantastic.com?At lookfantastic.com, we offer a hassle-free return policy. If you are not satisfied with your purchase, you can return it within 14 days of receiving the item. The product must be unused, in its original packaging, and in a resalable condition. Please note that certain items, such as beauty tools and accessories, are non-returnable for hygiene reasons. To initiate a return, simply contact our customer service team, and they will guide you through the process.2. How long does it take for orders to be delivered?We understand the excitement of receiving your order promptly. Our delivery times vary depending on your location and the shipping method chosen. For standard delivery within the UK, you can expect your order to arrive within 2-3 working days. International delivery times may vary, but typically range from 5-10 working days. Please note that during busy periods or unforeseen circumstances, there may be slight delays in delivery. You can track your order using the tracking information provided in your shipping confirmation email.3. Are the products on lookfantastic.com authentic?Yes, all the products available on lookfantastic.com are 100% authentic. We are an authorized retailer for all the brands we carry, ensuring that you receive genuine products. We work directly with the brands and source our products from trusted suppliers. Additionally, we have a strict quality control process in place to ensure the authenticity and integrity of the products we sell.4. Can I cancel or modify my order after it has been placed?Once an order has been placed on lookfantastic.com, it enters our processing system to ensure prompt dispatch. Therefore, we are unable to cancel or modify orders once they have been placed. We recommend reviewing your order carefully before completing the purchase to avoid any inconvenience. If you have any concerns or need assistance, please contact our customer service team, and they will be happy to assist you.5. What payment methods are accepted on lookfantastic.com?We accept a variety of payment methods to make your shopping experience convenient. You can pay for your order using major credit and debit cards, including Visa, Mastercard, and American Express. We also accept payment through PayPal for added security and ease. Please note that we do not accept cash on delivery or personal checks as payment methods. Rest assured, all transactions on our website are secure and encrypted to protect your personal and financial information.Some reasons to choose lookfantastic.comWide Range of Gift OptionsThe company offers a variety of gift options for both men and women, making it easy to find the perfect present for any occasion. From fragrance gifts to makeup gifts, bodycare gifts to skincare gifts, and haircare gifts to limited edition beauty boxes, there is something for everyone.Affordable Price RangeThe company offers gifts at various price points, catering to different budgets. Whether you're looking for a gift under £25, under £50, or even over £100, you can find something suitable without breaking the bank.High-Quality BrandsThe company partners with well-known and reputable brands in the beauty industry. From Anastasia Beverly Hills to Bobbi Brown, Clinique to Giorgio Fragrances, customers can trust that they are purchasing products from trusted and high-quality brands.Exclusive ProductsThe company offers exclusive products that cannot be found elsewhere. This gives customers the opportunity to discover unique and innovative beauty items that are not available in other stores.Convenient Online ShoppingThe company's website provides a user-friendly and convenient online shopping experience. Customers can easily browse through different categories, add items to their basket, and securely checkout, all from the comfort of their own home. |
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