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Common questions asked about www.doversaddlery.com
1. What is the return policy for products purchased from Dover Saddlery?
Answer: Dover Saddlery offers a hassle-free return policy. If you are not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange. The item must be in its original condition with all tags and packaging intact. Please note that certain items, such as personalized or custom-made products, may not be eligible for return.
2. How long does it take for orders to be shipped?
Answer: Dover Saddlery strives to process and ship orders as quickly as possible. Most orders are processed within 1-2 business days. Shipping times vary depending on the shipping method selected at checkout. Standard economy shipping typically takes 5-7 business days, while expedited shipping options are available for faster delivery.
3. Can I track the status of my order?
Answer: Yes, you can track the status of your order by logging into your Dover Saddlery account and accessing the order tracking feature. Once your order has been shipped, you will receive a tracking number via email. Simply enter the tracking number on the website of the shipping carrier to track the progress of your package.
4. Do you offer gift cards?
Answer: Yes, Dover Saddlery offers gift cards that can be purchased online or in-store. Gift cards are available in various denominations and can be used towards the purchase of any products on the website or at any Dover Saddlery retail location. They make the perfect gift for any equestrian enthusiast.
5. What brands does Dover Saddlery carry?
Answer: Dover Saddlery carries a wide range of reputable equestrian brands. Some of the popular brands available include Ariat, Weatherbeeta, Pessoa, Rambo, and Charles Owen, among others. You can browse the website or visit a Dover Saddlery store to explore the full range of brands and products available.
Some reasons to choose doversaddlery.com
FREE $50 Promotional Gift Card with $150+ Ariat Purchase
Customers who make a purchase of $150 or more from Ariat will receive a free $50 promotional gift card. This allows them to save money on future purchases or buy additional items from the company.
FREE Economy Shipping on orders $49+
For orders totaling $49 or more, customers can enjoy free economy shipping. This is a great benefit as it saves customers money on shipping fees and makes their shopping experience more convenient.
New Riding Breeches
The company offers a wide selection of new riding breeches. Customers can find the latest styles and designs to suit their preferences and needs. This ensures that riders can look fashionable and feel comfortable while riding.
Riding Helmets
Customers can find a variety of riding helmets from the company. These helmets are designed to provide safety and protection for riders. They come in different sizes and styles to cater to different preferences and head shapes.
Horse Show Clothing
The company offers a range of horse show clothing, including show shirts, show coats, stock ties, and hair nets. These items are essential for riders participating in horse shows, ensuring that they look professional and presentable in the ring.
US (Littleton, MA) based company - established in 1975 - providing aquine health products. Website includes e-commerce facilities, delivery and returns information, full company contact details.
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"I absolutely LOVE Dover! They have excellent prices and excellent quality stuff! I've bought everything from tack to breeches from them and have ALWAYS been very satisfied! I will always get stuff for my beloved horse Olly from Dover! They're the BEST ??"
"I LIVE for Dover Saddlery. They always have amazing, high quality products and great prices. Their customer service is number one in my opinion and they always have sales/offered going on! I can’t descrive how amazing this company is!"
"No issues ever with my orders but i wish Shipping was cheaper !!!"