Fitness Superstore

A deeper dive into fitness-superstore.co.uk

Common questions asked about www.fitness-superstore.co.uk

1. What is the return policy for products purchased from Fitness Superstore?

Our return policy allows customers to return products within 30 days of purchase for a full refund or exchange. The item must be in its original condition and packaging, and customers are responsible for any return shipping costs. Please contact our customer service team to initiate a return and receive further instructions.

2. Can I track my order after it has been placed?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your delivery on our website or through the courier's website. If you have any issues with tracking your order, please contact our customer service team for assistance.

3. Are there any warranties or guarantees on the fitness equipment purchased from Fitness Superstore?

Yes, all of our fitness equipment comes with a manufacturer's warranty. The length and coverage of the warranty vary depending on the specific product. Please refer to the product description or contact our customer service team for more information on the warranty for a particular item.

4. Do you offer installation services for the fitness equipment?

Yes, we offer installation services for most of our fitness equipment. You can select the installation option during the checkout process, and our team will contact you to schedule the installation at a convenient time. Please note that additional charges may apply for installation services.

5. Can I finance my purchase from Fitness Superstore?

Yes, we offer financing options for customers who wish to spread the cost of their purchase. You can choose to finance your purchase during the checkout process and select the desired financing plan. Our financing options are subject to credit approval. Please contact our customer service team for more information on financing options.

Some reasons to choose fitness-superstore.co.uk

Great customer service/buying experience

The reviewer had a positive experience with the company's customer service and buying process. They found the staff to be helpful and knowledgeable, and appreciated that they were not pressured into making a purchase. They were pleased with their purchases and would be willing to buy from the company again.

The whole process was good

The reviewer had a positive experience with the entire process of purchasing from the company. They appreciated being able to try out the equipment and receive advice when needed. They also found the delivery information system to be efficient. They specifically mentioned a sales advisor named Daniel who provided excellent service.

Friendly and knowledgeable salesman

The reviewer visited a local store and was met by a friendly and knowledgeable salesman. They appreciated that the salesman did not pressure them to make a purchase, but instead provided helpful suggestions. The reviewer also mentioned that the installation team was professional and they were happy with their purchase.