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Fitness Superstore

Fitness Superstore is the largest supplier of specialist Fitness Equipment in the UK.
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A deeper dive into

Common questions asked about

1. What is the return policy for products purchased from Fitness Superstore?

Our return policy allows customers to return products within 30 days of purchase for a full refund or exchange. The item must be in its original condition and packaging, and customers are responsible for any return shipping costs. Please contact our customer service team to initiate a return and receive further instructions.

2. Can I track my order after it has been placed?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your delivery on our website or through the courier's website. If you have any issues with tracking your order, please contact our customer service team for assistance.

3. Are there any warranties or guarantees on the fitness equipment purchased from Fitness Superstore?

Yes, all of our fitness equipment comes with a manufacturer's warranty. The length and coverage of the warranty vary depending on the specific product. Please refer to the product description or contact our customer service team for more information on the warranty for a particular item.

4. Do you offer installation services for the fitness equipment?

Yes, we offer installation services for most of our fitness equipment. You can select the installation option during the checkout process, and our team will contact you to schedule the installation at a convenient time. Please note that additional charges may apply for installation services.

5. Can I finance my purchase from Fitness Superstore?

Yes, we offer financing options for customers who wish to spread the cost of their purchase. You can choose to finance your purchase during the checkout process and select the desired financing plan. Our financing options are subject to credit approval. Please contact our customer service team for more information on financing options.

Some reasons to choose

Great customer service/buying experience

The reviewer had a positive experience with the company's customer service and buying process. They found the staff to be helpful and knowledgeable, and appreciated that they were not pressured into making a purchase. They were pleased with their purchases and would be willing to buy from the company again.

The whole process was good

The reviewer had a positive experience with the entire process of purchasing from the company. They appreciated being able to try out the equipment and receive advice when needed. They also found the delivery information system to be efficient. They specifically mentioned a sales advisor named Daniel who provided excellent service.

Friendly and knowledgeable salesman

The reviewer visited a local store and was met by a friendly and knowledgeable salesman. They appreciated that the salesman did not pressure them to make a purchase, but instead provided helpful suggestions. The reviewer also mentioned that the installation team was professional and they were happy with their purchase.
telephone Telephone
01245808918  UK phone number
UK (Northampton) based company - established in 1994 - providing gym / fitness equipment for sale. Website includes e-commerce facilities, delivery and returns information, terms and conditions, testimonials, full company contact details. reviewer
signals of trust found Signals of trust found on website
  • Testimonials found
  • Full company contact address and
    phone number found
  • Delivery information found
  • Returns policy found
  • Terms and conditions found
  • Company established in 1994
  • SSL Website secured by SSL certificate
Information on how we determine signs of trust
address  Company address
35 New London Road
Chelmsford CM2 0ND
United Kingdom
page views  Profile page views
Today (so far)
More page view stats
Googlebot  Googlebot last visited this page...
40 hrs 9 mins ago
spider  Site last visited by us on...
13 July 2024
spider  Average page load time
0.1 seconds
91st percentile
campany reg/vat captures
Snapshots of may include domain name holding pages
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3rd party reviews  3rd party review websites
Average score of 5 from 3 reviews

"The showroom manager, Darren, provided excellent service when I needed help with a manual for my treadmill, fantastic customer service and highly recommended. Thank you. John Like"
star star star star star

"good showroom, great staff, very helpful. gave great advice, Jonathan was very helpful, will be back again for sure."
star star star star star

Read all reviews

social network presence  Social network presence
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