Willowbrook Mobility Direct

A deeper dive into willowbrook.co.uk

Common questions asked about willowbrook.co.uk

1. What is the warranty on your recliner chairs and adjustable beds?

Our recliner chairs and adjustable beds come with a comprehensive warranty. The exact length of the warranty may vary depending on the specific product, but we offer a minimum of 5 years warranty on all our products. This warranty covers any manufacturing defects and ensures that you are protected in case of any issues with your purchase. We take pride in the quality of our products and stand behind them with our warranty.

2. Can I customize the fabric and accessories of my riser recliner chair or adjustable bed?

Yes, absolutely! We understand that everyone has different preferences and needs, which is why we offer a wide range of fabrics and accessories for you to choose from. Whether you prefer a certain color or pattern, or need additional features like massage or heat, we have options to suit your taste. Our team will be happy to guide you through the customization process and help you create the perfect chair or bed for your needs.

3. How does the home demonstration work?

Our free, no-obligation home demonstration allows you to try out our products in the comfort of your own home. Simply book a demonstration appointment, and one of our experienced team members will visit you at a convenient time. They will bring along the products you are interested in, so you can see and experience them firsthand. Our team will also be available to answer any questions you may have and provide expert advice to help you make an informed decision.

4. Do you offer free delivery and installation?

Yes, we offer free delivery and installation on all our furniture. When you make a purchase, our team will deliver the furniture to your home and take care of the installation process. We will also remove your old furniture and all packaging, so you don't have to worry about any heavy lifting or disposal. Our goal is to make the entire process as convenient and hassle-free as possible for you.

5. How can I contact your customer support team?

If you have any questions or need assistance, our customer support team is here to help. You can reach us by phone at 0800 854 330, or you can fill out the contact form on our website and we will get back to you as soon as possible. Our team is knowledgeable and friendly, and we are committed to providing excellent customer service. Don't hesitate to reach out to us if you need any support or have any concerns.